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Terms Conditions for Your goood111 Account

These terms set out the rules that apply when you open an account, make deposits through bKash, Nagad, or Rocket, and access any part of the platform.

Account holders onlybKash · Nagad · RocketEligible regions applySubject to local law

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HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights

We take the security of your account and the accuracy of your personal data seriously. Here is how we manage the key areas covered by these terms.

Account Security Your account is protected with OTP verification on login. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Data Retention We retain account records for as long as required by applicable rules in the regions we serve. You may request a summary of the data we hold by contacting support in writing.

Wallet Verification Deposits and withdrawals are tied to your verified bKash, Nagad, or Rocket number. Changes to your linked wallet require identity re-verification before they take effect.

Terms Change Requests If you disagree with an update to these terms, you may close your account before the change takes effect. Contact support to initiate account closure and arrange any pending withdrawal.

What These Terms Cover and How They Apply

goood111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with us, you agree to these terms in full. They govern every action you take on the platform — logging in, depositing funds through bKash, Nagad, or Rocket, placing wagers, requesting withdrawals, and contacting support. We may update these terms when

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our services change or when applicable rules require it; we will notify you through your registered contact before material changes take effect. You are responsible for keeping your account credentials secure. Sharing login details or allowing another person to operate your account is a breach of
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these conditions and may result in account suspension. Withdrawals are processed back to the same wallet used for the deposit — if you deposited via Nagad, your withdrawal routes through Nagad. We do not process payouts to third-party accounts or unverified wallets. These terms are written
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in English; in any conflict between a translated version and the English text, the English version applies. Availability of our services depends on your local law and the eligible regions we operate in — it is your responsibility to confirm that accessing this platform is permitted
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where you are located.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account conditions, our support team handles queries through the channels below. We aim to respond to terms-related questions within one business day.

Live Chat Open the chat window from your account dashboard for real-time help with terms queries, account conditions, or wallet verification questions.

Email Support Send a detailed message to our support address for written records of your terms enquiry. Useful for account suspension or withdrawal condition disputes.

Help Centre Our help centre covers common terms questions — account eligibility, wallet rules, and what happens when conditions change — without needing to contact us directly.

Common Questions About These Terms

These are the questions we hear most often about account conditions, eligibility, and how our terms work in practice.

These terms apply to anyone who opens an account and accesses the platform. Eligibility depends on your local law and the regions we currently serve — confirm this before registering.

We will notify you before material changes take effect, using your registered contact details. Continued use of your account after the effective date means you accept the updated terms.

Breaches such as sharing login credentials or using an unverified wallet may result in account suspension. We will contact you through your registered details before taking permanent action.

Send a written request to our support team. We will confirm the data we hold and the retention period that applies under the rules of the eligible regions we operate in.

This is a condition of our payment process with bKash, Nagad, and Rocket. It protects your funds and keeps the transaction trail clear for verification purposes.

You may close your account before the change takes effect. Contact support to start the closure process and arrange withdrawal of any remaining balance to your verified wallet.

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